The Knowledge Base is a web-based content repository, accessible via login, where you can learn everything you’d ever need to know about Adomik apps and product releases, as well as gain training via article and video tutorials.
In the Adomik Knowledge base you have access to 5 sections:
Getting Started (New Users) Step-by-step guides to learn about the Adomik Platform, from the Data Engine to the Apps
Expert Center (Advanced Use Case Guides)
Business use cases training to unleash the full potential of smart advertising analytics
Glossary
Adomik and Industry terms defined from dimensions & metrics, to teams names & Platform sections
It provides you with in-depth, instant, on-demand information and answers without needing to reach out to your CSM but in more details :
If your CSM is not available right away you can find answers to your questions by simply searching terms in the search bar.
If you have questions about Adomik terms or are unsure about metrics, you can consult our glossary
If you have new employees, they can learn how to use the platform by themselves in the “Getting started” section
If you are curious about data connectors limitations, collection, specs, information is available to you as we are fully transparent
If you are looking for new business opportunities but don’t know how to find them, you can explore our Expert center filled with tutorials.
If you want to know what’s new with the platform, you’ll have access to all the feature released through time in one place
You can simply access the port via this url :https://support.adomik.com/portal or click on the support icon in the top right corner of your Adomik Platform.
Note that you need a login to register to the support portal (different from your Adomik Platform credential). You can request access here: https://support.adomik.com/portal/en/signup